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What country is the business based in?
What is the product or service category?

(e.g., model number, serial number, item code, which might include letters and numbers)

If you selected Other, this form is not apllicible to you.

For details of other services and their related authorities under the EAA, see CCPC role and responsibilities.

(e.g., model number, serial number, item code, which might include letters and numbers)
Did you buy this product or service?
If you have contacted the business and their response and any other relevant information about your issue.
Would you like our helpline to contact you about this query?

Disclaimer: As we are not an ombudsman, we cannot represent, or act on your behalf, in a dispute with a business. We are happy to give you information on your consumer rights to support you in resolving the issue.